Over Thanksgiving weekend, my family and I decided to drop in to Super Duper Burgers in Los Gatos and try their fare for lunch. We discovered good food, decent prices, but not the kind of atmosphere that would make you want to linger.
As with many casual burger places, this is a self-service kind of place where patrons stand in line to order and later hop up to get their meals.
Unfortunately there is a shortage of seating that you cannot miss; as soon as you order, you must try to stake out a place to eat, which may not be that easy during the mealtime rush. There are standing tables and a some tables with backless stools indoors, plus a couple more tables with benches outside. (I did not see any chairs or seats with backs.) The space is big enough for more seating, so I was puzzled by the lack of it. Another customer volunteered that it had to do with parking spaces and ratios – I took his word for it. Whatever the cause, there’s really not enough space for everyone to sit down and dine for this busy eatery. I hope they can find a way to add more tables (with chairs, which would be nicer than stools).
The environment reminds me of some of the popular market style places which we see today like San Pedro Market in downtown San Jose. The ceilings are wooden and high but it has a warehouse feel with steel and concrete materials being prominent. There’s a very pleasant look to it. There’s loads of light and openness, but it’s also loud – too loud when the place is busy for conversing comfortably.
We did enjoy our food quite a bit. Most of us had burgers of some sort (one in my crowd is a veggie burger fan instead). My hamburger, a mini burger, was done exactly the way I like it, medium rare, and was one of the best burgers I’ve had in a very long time. Our lunch was ready and nicely hot in a reasonable amount of time. Employees there were terriffic and couldn’t have been nicer. Additionally, Super Duper was clean and when one set of diners left, it didn’t take long for the table to be ready for the next set.
For food and value, I’d give it high marks (5 out of 5 stars). For ambiance and comfort – uncomfortable stools and scarce seating, and for the unhappy loudness, I’d give it medium-low marks (3 out of 5 stars). Would I eat there again? Yes, sort of: if the weather’s nice, I’d try to snag an outdoor dining spot. If not, I think “to go” is the way to go.