Visit Tradewind Spas in Los Gatos and you’ll find friendly, knowledgeable help with maintaining or purchasing a spa. Almost 2 years ago, we purchased one from them, and received excellent assistance and no pressure from Jeff, the owner, and Don, who’s often running the store. That exceptional customer service has continued as we have returned again and again with either questions or the need to purchase supplies. Our experience has been very positive and for that reason, I wanted to give them a little blog attention. (As always, I am not compensated for this in any way, and the article was my idea, not theirs.)
Their focus customer service and their expertise is in is portable spas and hot tubs. They sell those with the most reliable manufacturers and warranties that exceed California Energy Commission standards. The brands they work with the most are MAAX/Coleman and Freeflow. (We purchased a Freeflow and have been very happy with it.)
Per the store’s website: “We are a four-time recipient of the MAAX/COLEMAN spas or hot tubs “Outstanding Service after the Sale” award. A distinction given to only three dealerships in the country each year. If your spa needs repair, we will fix it quickly and professionally.” and “We will meet or beat any competitors deal on a spa of comparable quality, size and features.”
Services include
- hot tub and spa sales
- gazeebos
- covers
- repair parts (for spas they have sold dating back to 1980)
- spa accessories
- chemicals and water testing
- spa removal and disposal
- trade-ins
- used hot tubs and spas
- spa/pool service and repair
Opened in 1979, Tradwind Spas has survived multiple economic downturns and multiple droughts. While many other spa outlets have gone under, they have kept their doors open. I believe that this is a testament to their fair prices and excellent service.
Located along “the boulevard” between Los Gatos-Almaden Road and Blossom Hill Road – you may sometimes see the mannequin or mascot out of doors, sitting atop a hot tub, waving hello:
15736 Los Gatos Blvd.
Los Gatos, CA 95032
408-358-8800
Hours per their website:
Monday – Saturday
10am – 6pm
Sunday 10am – 5pm
Read reviews of Tradwind Spas on Yelp
